Agency Management Seminar
Crows Nest Sydney
Tues 2 March 2010

Click here to register online

Proudly sponsored by WESTPAC

THE
BULLET PROOF
AGENCY BUSINESS

A one day (8.00am - 3.30pm) Best Practice training programme for agency owners, managers, coaches and consultants.

Learn the simple systems and activities used in 2010 by top 10% Australian and New Zealand agency principals to systematically improve turnover, market share and operating surplus.

PROGRAMME CONTENT

Best Practice research during 2009 of top 10% agencies has resulted in the production of this one day (8.00am - 3.30pm) training programme for agency owners and managers.

OPERATING SURPLUS

  • The simple business and financial management systems which deliver a minimum surplus of 20c in the dollar (20%) for the sales department and 25c in the dollar (25%) for the property management department.
  • The effective controls which remove the stress which comes from poor cash flow.

STAFF RECRUITMENT & RETENTION

  • Learn what currently attracts top 10% income earners to an agency and why they stay.
  • Examine the numbers of sales completed, number of tenancies managed, commission / fees generated and commission / fee splits of bottom 10%, average and top 10% sales and property management performers.
  • The training methodology and protocols which produce top 10% results.

INCREASING TURNOVER

  • The strategies which enable agencies to improve the income of their sales and property management departments either 
    -    ORGANICALLY: consistent improvement every month over time, or
    -    VIA A QUANTUM LEAP: a minimum 33% growth over 2 - 4 months.
  • How to successfully introduce new equity participants (shareholders) into the business.
  • The proven, systematic approach to mergers, acquisitions and rent roll purchases.

 TECHNOLOGY

  • The technology needs of clients and staff in 2010.
  • Website essentials

CUSTOMER SERVICE

  • The simple research and relationship marketing activities which generate a minimum 66% repeat / referral business.

FINANCIAL SECURITY & WEALTH CREATION

  • Running a successful real estate agency is not only about market share and profits. Learn how to use the agency business to create REAL success: long term financial security and wealth.

PROGRAMME

7.30am - 8.00am Registration, tea / coffee

8.00am - 12.45pm Morning Session (Tea / coffee break 9.45am)

12.45pm - 1.00pm Lunch

1.00pm - 3.30pm Afternoon Session

3.30pm Ends

VENUE & DATE

Northside Conference Centre

Cnr Oxley Street & Pole Lane, CROWS NEST

Tuesday 2 March 2010

COST $295.00 (Incl GST) Per Person Includes lunch, tea / coffee and take home manual

TAKE HOME MANUAL

Every attendee will take home a Best Practice manual containing samples of every system and activity detailed during the training programme. Included will be a simple template implementation schedule which can be personalised by each attendee to meet their agency's current needs, priorities and local market conditions.

Robert Bevan OAM

Robert has, since 1990 published Australasia's definitive research paper on residential agency profitability: The Best Practice Australasian Real Estate Agency Interfirm Comparison.

He is the industry's acknowledged expert on real estate agency best practice and in 2009 was awarded The Order of Australia Medal "For service to the real estate industry and to youth."

Contact Details

Katie Wood, Best Practice, PO Box 404, Springwood NSW 2777 Ph: 02 4751 5555 Fax: 02 4751 5211 kw@bestpractice.com.au www.bestpractice.com.au
site by stralia web
site content © 2009 Bestpractice.com.au Pty Ltd